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One such trick, which Microsoft never officially endorsed, involved wrapping the affected Xbox 360 in a towel. We couldn't quite figure out what it was we knew it was heat-related and there were all kinds of fixes." "As we started to do the analysis of what was going on, we were getting the defectives in.it was a challenging problem for our engineers. "'I think we could have a billion-dollar problem here,'" Moore remembers telling Bach all those years ago. Moore went on to say that he vividly remembers telling then-Xbox boss Robbie Bach about the problem. At this point, the system would stop working, and three red lights would appear. Microsoft later discovered that the issue was triggered when the console got too hot. But this was a thing that we actually couldn't figure out what was going on." "I took a lot of the abuse because I was the face of it," Moore added. "It was sickening," Moore, a former Microsoft corporate vice president who now works as the CFO for Electronic Arts, said about the Red Ring of Death issue as part of a new IGN podcast. Now, one of the video game executives at the heart of the struggle, Peter Moore, has revisited the issue that ended up costing Microsoft over $1 billion when all was said and done. Turns out most people were happy enough with the original console’s white color scheme.The Xbox 360's infamous "Red Ring of Death" hardware problem was one of the biggest storylines of the last generation of consoles. There was just one problem with the faceplates: nobody bought them. Oh, and of course there were the swappable faceplates, which Microsoft intended for users to be able to use to customize the look of their machines. Other notable hardware features of the original Xbox 360 include memory unit slots on the front of the console and an easily removable (albeit proprietary) hard drive on select models. Microsoft would later announce an extended warranty to deal with the issues, and over the years numerous home-brew fixes for the issues would emerge online, with sellers offering tools and replacement thermal paste to help users fix the problems themselves. Most common was the “Red Ring of Death,” so called because of the three red lights that would flash on the front of the console in the case of a problem. The console was a huge success for Microsoft, and it arguably became competitive with Sony’s PlayStation for the first time, but the original machine was beset with problems that led to an estimated quarter of consoles experiencing some kind of hardware failure. It now came in white as standard and ditched the giant “X” shape in favor of minimal Xbox branding along the disc tray.
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The Xbox 360 was a very different-looking console to the original Xbox. The original Xbox 360 with its Kinect accessory on top. Despite its unwieldy size, the Duke still has its fans, so much so that accessory manufacturer Hyperkin would later resurrect the design as an Xbox One controller. But its controller went through a slimming process soon after its release when Microsoft replaced the original console’s hulking “Duke” controller with the much more compact “Controller S” that had originally been the standard controller for the console’s Japanese release. Unlike in later generations, Microsoft didn’t release a slim version of its original Xbox console. But despite its stylized look, the console had a very functional design overall, with four controller ports on its front, an internal power supply, and of course a built-in ethernet port for Microsoft’s all important Xbox Live online gaming service. The whole console is designed around the letter, with a massive lime green logo in its center showing its name. Microsoft really leaned into the “X” branding for the original Xbox console, so named because of the Microsoft DirectX technology on which it was based. The original Xbox with its smaller Controller S.